Boarding Check-ln/Out Policy: There is "NO" Thanksgiving or Christmas day pickup or drop off!

  • Boarding is a 24hr service. For example, if you check in at 10am, you are paid up thru 10am on your actual check out date. Tuesday thru Friday check in
    hours are 7am to 6pm for drop off. Saturday hours are 8am to 4pm for drop off. On Sunday and Monday, we are closed to the public and the doors are open for pickup and drop off.
    only opened at your scheduled pickup time. 7am-9am 4pm-6pm. We offer 2 pickup times during our closed hours.
  • Please bring your dogs food and treats with you to check in. Food should be in a proof container or zip lock type bag(s). We have plenty of clean beds,
    blankets, pillows, toys, bowls. etc. You will NOT need to bring anything.


Payment for services rendered are due when you pick up your pet (except for overnight boarding and laundry service which are paid in advance) and must
be settled in full before your dog leaves Pet Laundry, We accept payment by all major credit cards, cash or debit card. No personal checks accepted. Pet
Laundry is closed on all major holidays — Thanksgiving Day, Christmas Day, New Year’s Day, Memorial Day, July 4th, and Labor Day. Reservations are not
required for doggie day care (but appreciated!). Please call us in advance for reservations and let us know if your plans change at least 24hrs in advance.


  • We welcome puppies 4 months and older who have received their complete round of puppy shots.
  • Gender: All dogs 6 months and older must be spayed or neutered for doggie day care socialization. We work hard to keep “in tact” dogs separate, but there is an off chance that they could possibly mix or mingle with other “in tact” dogs which could potentially lead to unplanned puppies.


  • For the safety of staff and guests, all dogs must have up—to-date vaccinations. It is the pet owner’s responsibility to ensure that all vaccination records are up to date and recorded in our records before your visit.
  • Pet owners must submit written proof by hard-copy, mail or fax of Canine Rabies, DHPP and Bordetella vaccinations. We also recommend the Flu and
    Leptospirosis shots but they are not required.
  • Your dog must have had a fecal exam in the last year and be worm-free.
  • Your dog must be on a monthly heartworm, flea, and tick regimen.
  • Immediately following vaccinations, please allow 36 hours before grooming services are provided.

Use of Likeness of Your Pets Image:

We take lots of pics and video of pets throughout the day to share on social media so you can see your pet and others can enjoy them as well. Pet Laundry, LLC owns such images and without limitations or prior consent, will use those images on any of our social media platforms as well as on marketing collateral.

Pet Laundry General Information And Policies:

Pet Laundry is committed to providing a safe, fun and stimulating social environment for your pet during his/her stay with us. To ensure the safety and health of your pet and our other guests, we require all guests to comply with the policies.


All dogs must be in good health. At check in, owners will certify their dog(s) are in good health and have not been ill with a communicable condition in the last 30 days. Upon admission, all dogs must be free from any condition which could potentially jeopardize other guests. Dogs that have been ill with a communicable condition in the last 30 days will require veterinarian certification of health to be admitted or readmitted. Dogs will be very active with Pet Laundry staff and can socialize with other dogs based on your preference. Please let us know if your dog has any physical limitations, injuries or other

Meals/Food Policy:

You must bring your dog’s food at check-in. It is your responsibility to bring enough to last the entire stay. Food should be sealed in Ziplock type bags with your pet’s name written on the bag. A separate bag per day is great if portion control is needed. We can write the name on it when you arrive also.
IMPORTANT: If you forget to provide food for your pet, don’t worry, we will feed your pet 2 meals (house brand) per day plus treats at a charge of $10 per day.

Medical Emergencies:

If for any reason your pet should require veterinarian attention, Pet Laundry will first attempt to contact you, notify you of the situation. If we cannot reach you or your designated emergency contact, we will transport your pet to the nearest veterinarian partner in Lilburn or a 24-hour emergency vet clinic. Pet Owners are responsible for paying all veterinarian services (3rd party medical provider) at the time of checkout from the emergency services provider.